Step 1: Speak with the class teacher to outline your concerns.

Step 2:  If you are not satisfied with the response, speak with the designated safeguarding lead or staff member in charge of medical conditions at the school.

Step 3: If your concerns need escalating, request by email to speak with the Headteacher and cc the Chair of Governors outlining your concerns. 

Step 4: If the issues are unresolved, raise them with the Chair of Governors and the governor in charge of safeguarding, and ask that the outcome be recorded. 

Step 5: If your concerns are still not met, consider writing to the Director of Education in your local authority. If your child attends an academy chain, report to the CEO, and if your concerns remain unresolved, report to Ofsted.